Webmail Help Tutorials >> Using WebMail in Combination with Other Email Clients

If you usually check your email from your main computer (with an "email client" program like Outlook, Eudora, or Netscape Mail), you need to understand how it'll interact with WebMail.

It helps if you know that messages arrive at WebHostWorks and sit on a Mail Server until you ask for them. What happens to an incoming message depends on where it is first asked for:
(1) When you see it first in your email client, it is downloaded onto your hard drive. It will be removed from the Mail Server at WebHostWorks, and therefore will not show up later in Webmail. [Note: if you've set advanced preferences in your client, these behaviors may change.]
(2) When you see it first in WebMail, even after you've read it in WebMail, it stays on the Mail Server.

Here's an example: You're traveling, and you use a hotel computer to log into WebMail. You only see new messages that hadn't previously been downloaded at home. When you get home, you use your email client -- all of the messages you saw while traveling will be downloaded.

When you send a message from WebMail (by replying or writing a new message), it is saved in a Sent folder. But that folder is only available in WebMail, so you won't have a copy of the sent message on your home computer. Suggestion: when sending, put your own email address in the CC: to send a copy to yourself. Then it will show up your email client as incoming mail.

Be careful with the WebMail trash can. It will explicitly remove a message from the WebHostWorks Mail Server. Use this only on a message you never want to see again.

When WebMail is not your primary method of getting your email, you should not add new WebMail folders or use WebMail filters. That's because only WebMail has access to those different mailboxes.
 
 

 
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